At Rizviz International Impex., we specialize in providing end-to-end ServiceNow solutions that empower enterprises to automate, optimize, and transform their IT and business operations. Our team of certified ServiceNow professionals ensures seamless implementation and support, delivering results that matter.
Certified ServiceNow Experts
End-to-End Support
Cost Effective Delivery
Dedicated Resources
Custom Solution
At Rizviz International Impex., we help businesses streamline operations with powerful, end-to-end ServiceNow solutions. From ITSM and workflow automation to custom app development, we tailor every feature to your needs. Our certified team ensures smooth implementation and long-term value from your ServiceNow investment.
IT Service Management (ITSM) automates incident, problem, change, and request management processes. This helps streamline IT operations, reduce manual effort, and improve efficiency. As a result, organizations achieve seamless and consistent IT service delivery.
IT Operations Management (ITOM) enables real-time monitoring of infrastructure to ensure optimal performance. Through automation and service mapping, it identifies potential issues before they impact services. This proactive approach enhances system reliability and minimizes downtime.
Customer Service Management (CSM) uses AI-powered workflows to streamline support processes and enhance resolution speed. With omni-channel communication, customers can reach out through their preferred platforms seamlessly. This leads to faster issue resolution and improved customer satisfaction.
Human Resources Service Delivery (HRSD) simplifies employee onboarding, knowledge management, and case handling through dedicated HR workflows. These streamlined processes improve efficiency and consistency across HR operations. As a result, employees receive timely support and a smoother experience.
App Engine enables the creation of business-specific applications using low-code tools within ServiceNow’s robust development environment. This accelerates app development and reduces reliance on traditional coding. As a result, businesses can quickly adapt to changing needs with custom solutions.
Security Operations (SecOps) provides rapid detection and response to security incidents using integrated threat intelligence. This enables teams to identify, analyze, and mitigate threats in real time. As a result, organizations enhance their security posture and reduce potential risks.
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ServiceNow is a cloud-based platform that helps organizations automate and manage IT services, workflows, and business processes. It’s widely used for IT Service Management (ITSM), streamlining operations, and improving efficiency across departments.
Common tools and modules used in ServiceNow include: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Governance, Risk, and Compliance (GRC) Customer Service Management (CSM) HR Service Delivery (HRSD) Now Platform App Engine Performance Analytics Service Portal
ServiceNow is important because it helps organizations automate workflows, improve operational efficiency, and deliver faster, more reliable services. It centralizes processes to reduce downtime and enhance collaboration across teams.
ServiceNow improves security by providing centralized risk and compliance management, automating threat detection and response, and controlling access through role-based permissions. It helps organizations quickly identify and resolve security issues to protect sensitive data.
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